Shipping & Delivery

We're committed to getting your Pet Care and Home Decor products to you safely across Australia.

Shipping Locations

We currently ship to all addresses within Australia. Unfortunately, we do not offer international shipping at this time.

Delivery Timeframes

Standard Delivery: Please allow 7-15 days for delivery after your order is placed. Most orders arrive within this timeframe, though some may arrive sooner.

Delivery times may vary depending on your location and product availability. You'll receive tracking information once your order is dispatched so you can monitor its progress.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and order size. You'll see the exact shipping cost before completing your purchase.

Free Shipping

We offer free standard shipping on qualifying orders. Check our homepage or cart page for current free shipping offers.

Processing Time

Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been placed, and a shipping confirmation with tracking information once your order has been dispatched.

Tracking Your Order

Once your order ships, you'll receive a tracking number via email. You can use this to track your package's progress to your door.

Delivery Issues

If your order hasn't arrived within the estimated timeframe, please contact us through our Contact page with your order number, and we'll investigate immediately.

PO Boxes and Remote Areas

We can ship to PO Boxes and remote areas, though delivery times may be extended for these locations.

Important Delivery Information

Please ensure your delivery address is complete and accurate. Items returned to sender due to incorrect or incomplete delivery information, or items that are unclaimed, will be treated as change of mind returns and may incur restocking fees.

Questions?

If you have any questions about shipping, please don't hesitate to contact us.