Contact

We'd love to hear from you! Whether you have a question about our products, need help with an order, or just want to say hello, our team at VelaOz is here to assist you.

📧 Get In Touch

Email: amanbisla305@gmail.com

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM AEDT

We typically respond to all inquiries within 24-48 hours during business days.

💬 What Can We Help You With?

Order Support

• Track your order
• Modify or cancel an order
• Report a shipping issue
• Request a return or exchange

Product Questions

• Size and fit guidance
• Product recommendations
• Material and care information
• Stock availability

General Inquiries

• Partnership opportunities
• Wholesale inquiries
• Media requests
• Feedback and suggestions

📍 Business Information

Store Name: VelaOz
Location: Australia
Website: velaoz.au

⏱️ Response Times

• Email inquiries: 24-48 hours (business days)
• Order issues: Priority response within 24 hours
• Weekends & Holidays: We'll respond on the next business day

🔗 Quick Links

Need immediate answers? Check out these helpful resources:

• Help Center
  • Find answers to common questions
• Shipping & Delivery
  • Shipping information and tracking
• Returns & Refunds
  • Our return policy
• FAQ
  • Frequently asked questions
• Track Your Order
  • Enter your tracking number

🐾 Shop By Category

Pet Care:

• Pet Toys & Accessories
• Pet Grooming & Care
• Pet Feeding & Bowls
• Pet Beds & Furniture
• Pet Health & Wellness

Home Decor:

• Home Decor & Accents
• Home Textiles & Soft Furnishings
• Home Organization
• Kitchen & Dining Decor
• Outdoor & Garden Decor

📝 Send Us a Message

[Note: If your theme has a contact form, it will appear here. If not, customers can email you directly using the address above.]

We appreciate your business and look forward to serving you!

The VelaOz Team